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Clinical Outcomes QA Nurse

CSI Pharmacy
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Job ID JR246008
Location
Location Type Remote
Company CSI Pharmacy
Date posted 03/13/2025

Job Description

SUMMARY

The Clinical Outcomes Quality Assurance Nurse will be responsible for the quality of the Outcomes program’s documentation, implementing clinical best practices, and facilitating the efficient operation of the assigned department by performing a variety of clerical and administrative tasks.

Essential Duties and Responsibilities

include the following. Other duties may be assigned, as necessary.

  • Reviews/Approves all CSI outcomes forms
  • Works with CSI nurses regarding outcome forms; edits/corrects as needed.
  • Assists in outcomes charting, tracking, reporting, and updates.
  • Communicates and responds to administrative inquiries.
  • Communicates with patients via telecommunications to obtain necessary outcomes forms.
  • Collects and records data obtained via telecommunications, mailed in forms, and   electronic health care records system.
  • Tracks and uploads outcomes forms to patient’s scheduled visits.
  • Attends designated meetings or Teams/Zoom calls as needed.
  • Maintains effective working relationships with all members of CSI.
  • Tracks prescriber partners who desire outcomes and/or are involved in research.
  • Sends patient specific outcomes data to pharmacy via Monday.com research board as requested.
  • Monitors outcomes data for trigger points to notify outcomes manager and/or pharmacy.
  • Provides weekly status updates to leadership on Outcomes Management Team goals and accomplishments.
  • Uploads outcomes and research forms into Monday.com research board.
  • Performs other related duties as assigned or requested.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office or related software.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently.
  • Provide the highest level of professionalism, responsiveness, and communication.
  • Must possess the ability to multi-task and frequently change direction.

Education and/or Experience

  • Associate degree in nursing or Bachelor of Science in nursing
  • RN license, unencumbered
  • Experience in home-infusion of chronic disorders preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

COMMENTS

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR246008

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