Nursing Intake Specialist, LPN

Job Description

At CSI Pharmacy (CSI), we are on a mission to provide specialty pharmacy services to patients with chronic and rare illnesses in need of complex care. Committed to improving the health and livelihood of our patients, our Clinical Outcomes Program Assistant will partner with our extraordinary team of pharmacists, clinicians, and business professionals to bring the highest quality treatments, care, and comfort to the patients we serve. 

CSI is a rapidly growing national specialty pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. 

Our high value rewards package:

• Up to 80 hours of PTO and 6 paid holidays
• 401k plan with matching contributions
• Industry-leading 360 You™ benefits program
• Up to 90% off higher education (degrees, certifications) and test preparation for you and your family through Purdue University Global Programs and Kaplan
• Car rental discounts through Enterprise
• Employee Assistance Program (EAP) offered through Lincoln Financial Group

Certain benefits may vary based on your employment status.

What you’ll do in this role:

• Conduct a phone interview with new patients upon pharmacy initiation to schedule.
• Introduce the patient to appropriate supervisor, providing their name and phone number.
• Provide a brief overview of home infusion visits.
• Gather details regarding patient scheduling needs (i.e., patient preferred schedule dates/times, etc.)
• Responsible for conducting post-infusion assessments upon patients completed initial first visit to assess patient outcomes.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Documents current clinical data on the patient’s profile as appropriate.
• Collaborates with other referral stages, such as Intake Prep, Patient Care Coordination, Pharmacist Verification to ensure complete patient care.
• Conducts disease specific clinical assessments, as applicable.
• Maintains continuity among teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains patient confidence and protects operations by keeping information confidential.

We are looking for a compassionate Nursing Intake Specialist with:

• Licensed practical/vocational nurse with current state licensure
• Work experience as a professional nurse, preferably in a like work environment
• Must possess the ability to make independent decisions, when necessary
• Must possess the ability to deal tactfully with a team of inter-disciplinary professionals, residents, family members, visitors, government agencies, and the public.
• Must be knowledgeable of nursing and medical practices and procedures, as well as state, federal and regulatory requirements that pertain to long-term care.
• Must be able to interpret and implement the programs, goals, objectives, policies, and procedures of
• Basic level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling)
• Basic level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font)
• Basic level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns)

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR246230