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Human Resources Manager

CSI Pharmacy Plano, Texas
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Job ID JR252341 Location Plano, Texas Location Type Onsite Company CSI Pharmacy Date posted 01/07/2026

Job Description

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. 

Summary 

The Human Resources Manager serves as a strategic and operational business partner responsible for ensuring compliance with human resources, pharmacy accreditation, and regulatory requirements. This role oversees core HR functions including employee relations, investigations, compliance, training, HR reporting, andpeopleleadership. The Human Resources Manager partners closely with operational, clinical, and leadership teams to drive employee performance, engagement, retention, and organizational effectiveness while ensuring adherence to employment laws, accreditation standards, and internal policies.

Salary Range: $105,000 - $113,000/yr (DOE)

Schedule: (On-Site) Monday - Friday, 8:30am - 5:00pm

Location: 5340 Legacy Dr. Plano, TX

Essential Duties and Responsibilities  

The essential functions include, but are not limited to, the following:

Employee Relations & Performance Management

  • Provide coaching, guidance, and support to managers and employeesregardingemployee relations matters, corrective action, performance improvement plans, and terminations.

  • Conduct internal employee investigations, including documentation, interviews, findings, and recommendations, ensuring consistency and compliance with company policy and employment law.

  • Serve as a trusted advisor to leadership on complex employee relations and risk mitigation matters.

Compliance, Accreditation & Policy Management

  • Ensure ongoing compliance with federal, state, and local employment laws and pharmacy accreditation and regulatory requirements.

  • Collaborate with the HR team to develop, update, andmaintainHR policies, procedures, training materials, and new hire orientation programs.

  • Partner with clinical education and operations to ensure HR-related compliance and training requirements are met and documented.

HR Operations & Administration

  • Execute and oversee personnel actions including hires, transfers, promotions, leaves of absence, and terminations, ensuringaccuratedocumentation andtimelycommunication to stakeholders.

  • Respond to employee and manager inquiries related to HR processes, policies, payroll, benefits, and labor laws.

  • Support payroll administration byprocessing payroll reports andresolving escalated payroll-related questions or discrepancies.

  • Maintain and analyze HR data and reports to support compliance, workforce planning, and leadership decision-making.

Leadership & Team Management

  • Manage, coach, and develop assigned HR support staff to ensure high-quality service delivery and professional growth.

  • Foster a collaborative, service-oriented HR team culture aligned with organizational values.

Training & Development

  • Assistin the design, development, and implementation of HR-related training programs, including compliance, leadership, and employee development initiatives.

  • Support leadership development and continuous improvement initiatives as assigned.

Projects & Organizational Support

  • Lead orparticipatein HR projects and initiatives aligned with organizational priorities.

  • Lead orparticipatein administrative staff meetings, cross-functional meetings, and professional development activities.

  • Always represent the organization professionallyandmaintaineffective working relationships across all levels of the organization.

Qualification Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Proven ability to work professionally and effectively with employees and leaders at all organizational levels.

  • Strong knowledge of employment law, regulatory compliance, and HR best practices.

  • Ability to analyze complex issues, exercise sound judgment, and make independent decisions.

  • Excellent problem-solving, analytical, research, and organizational skills.

  • Strong written and verbal communication skills, including the ability to explain technical concepts in clear, practical terms.

  • High levelof integrity, discretion, confidentiality, and professionalism.

  • Results-driven, proactive, and adaptable in a fast-paced, growth-oriented environment.

  • Demonstrated understanding of business operations and the ability to align HR strategies with organizational goals.

Education and/or Experience 

  • Associate’s degree in Human Resources, Business Administration, ora relatedfieldrequired.

  • Minimum of seven (7) years of progressive Human Resources experience.

  • Minimum of three (3) years of people management or supervisory experience.

  • Professional Human Resources certification (PHR, SHRM-CP, or higher) preferred.

  • Prior experience in healthcareor pharmacy-related fields.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employeeis regularly required totalk orlisten. The employee regularlyis required tostand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, orcontrols;and reach with hands and arms. 

The employeefrequentlylifts and/or moves up to20pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

Comments

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job.It is not an exhaustive list of all duties, responsibilities,and requirements of a person so classified. Other functions may be assigned,and managementretainsthe right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR252341

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