Job Description

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. 

Summary

The Director of Facilities is a strategic leadership role responsible for driving the planning, development, and expansion of specialty pharmacy locations nationwide. This position plays a key role in aligning facility growth with regulatory, operational, and payer requirements, including identifying states that require physical locations for pharmacy licensing or insurance contracting. The Facilities Director will oversee site selection, market analysis, lease negotiations, space planning, and construction oversight to support operational scalability. Additionally, the role ensures that each facility supports regulatory compliance, clinical workflow efficiency, and a high standard of workplace functionality.

Base Salary: Starting at $110,000/yr+ (DOE)

Location: Plano, TX

Schedule: On-Site Monday - Friday, 8:30am - 5:00pm

Travel: This position is required to travel approximately 4-6 weeks/yr to go out to our new facilities as needed

Essential Duties and Responsibilities

include the following. Other duties may be assigned as necessary.

• Strategic Facility Expansion: Lead the strategic vision and execution for new facility development, driven by payer mandates, licensing requirements, patient access goals, and regional market trends.
• Regulatory Landscape Analysis: Monitor and interpret pharmacy licensing and regulatory requirements at the state level, including mandates for physical presence, to support compliance and payer contracting.
• Market Feasibility & Site Selection: Conduct location analyses considering demographics, labor availability, commercial viability, proximity to patient populations, and payer expectations.
• Facility Design & Workflow Optimization: Partner with internal stakeholders and external consultants to create space plans that enhance clinical efficiency, patient privacy, and regulatory compliance, including support for sterile compounding and HIPAA standards.
• Project & Vendor Oversight: Oversee vendors, architects, general contractors, and other service providers during buildouts, renovations, and facility launches, ensuring projects are completed on time, within scope, and on budget.
• Operational Readiness & Cross-Functional Integration: Collaborate with leaders across Pharmacy Operations, Compliance, HR, IT, and Clinical Services to ensure new facilities are operationally aligned from day one.
• Facilities Portfolio Management: Maintain oversight of CSI Pharmacy’s facility portfolio, including renewals, space utilization, cost efficiency, and long-term planning for continued scalability.
• Capital Planning & Budget Management: Develop and manage budgets for facility expansion and renovation projects. Provide financial oversight and resource forecasting to support cost-effective growth.
• Accreditation & Inspection Preparedness: Ensure all facilities maintain readiness for pharmacy board inspections, URAC/ACHC accreditation reviews, and payer or regulatory audits.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strategic Facility Leadership: Proven experience managing multi-site facility expansions or healthcare real estate strategies with a strong understanding of growth planning in a regulated environment.
• Regulatory & Payer Awareness: Familiarity with state licensing rules for pharmacies and payer-driven geographic access standards is essential.
• Vendor & Project Oversight: Demonstrated success managing external partners through complex construction, renovation, or relocation projects.
• Communication & Collaboration: Strong ability to work cross-functionally with both clinical and operational teams. Must communicate clearly across departments and with executive leadership.
• Problem-Solving & Adaptability: Ability to identify roadblocks and develop practical, compliant, and timely solutions under tight deadlines.

Education and/or Experience

• Educational Background: A Bachelor's Degree in a relevant field such as Facilities Management, Business Administration, or similar is preferred. A relevant professional qualification or certification in Facility Management would be a plus.
• Experience: A minimum of 3 years in a facilities leadership role, preferably in healthcare or pharmacy. Experience managing multi-state expansion projects and working with regulatory bodies is strongly preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR248921