At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. 

Summary

The Pharmacy Manager is responsible for daily pharmacy operations, regulatory compliance, program planning, management, maximization of resources, and oversight of quality improvement for the pharmacy. Oversees pharmacy operational training, coaching, and providing performance feedback and recognition to pharmacy employees. Supervises departmental work activities, staffing, and scheduling to achieve business objectives.

Base Salary: $160,000 - $195,000/yr+ (DOE)

Bonus Opportunity: Up to 25% of yearly salary paid out quarterly

Location: Orange, CA

Schedule: On-Site Monday - Friday, 8:30am - 5:00pm

Essential Duties and Responsibilities

include the following. Other duties may be assigned as necessary.

• Oversees all day-to-day pharmacy operational activities.
• Supervises pharmacy staff including, but not limited to, pharmacists, pharmacy technicians, patient care coordinators and support staff.
• Works with other departments to facilitate and coordinate pharmacy operations.
• Performs duties of staff and clinical pharmacists as necessary.
• Maintains clinical skills and knowledge of pharmacotherapy and intravenous therapies provided by CSI Pharmacy by reviewing the literature and attending in- services, seminars, and conferences.
• Participates and coordinates department QA activities for pharmacy as required.
• Participates in recruitment and hiring of potential new pharmacy operations personnel.
• Performs performance reviews, at least annually, on pharmacy personnel.
• Participates/coordinates orientation and training of pharmacy, operations, and other organizational employees.
• Coordinates/participates in departmental meetings as scheduled.
• Prepares and submits management reports as required.
• Participates in development of the branch budget for pharmacy operations.
• Guides pharmacy toward achievement of monthly, quarterly, and annual projections based on financial and management objectives.
• Maintains on-call schedule for pharmacists and covers as needed.
• Performs special tasks or projects as requested.
• Helps to develop, update, and implement policies and procedures establishing safe practices for infusion therapy handling in the pharmacy, during transport, at the suite, and in the patient’s home.

• Helps to develop, update, and implement policies and procedures that guide and support the provision of services.
• Obtains pharmacist licenses in other states requiring pharmacist licensure for the facility to be licensed as a pharmacy as requested.
• Provides oversight/guidance of clinical decision-making, clinical operations, and technical expertise on aspects of program including those that pertain to URAC/ACHC accreditation and Board of pharmacy requirements.
• Assists in identifying and helping resolve recurring issues impacting team key metrics.
• Assists in the assessment and optimization of pharmacy workflows to optimize pharmacy resources and operational efficiencies.
• Works with all departments to process urgent or high touch prescriptions in the facility through all stages of the specialty process directly completing steps if needed.
• Assigns and monitors workload and assists with scheduling as needed to ensure optimal coverage.
• Serves as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
• Identifies repetitive problems or issues and recommend process improvements
• Provides high quality services to the home-care patient and the home-care referral source.
• Consistently represents the company in a professional manner.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
• Possesses a strong knowledge base in clinical aspects of home infusion therapy.
• Strong knowledge base of immune globulin and hemophilia preferred.
• Possesses the necessary supervisory/management skills and/or experience to supervise the pharmacy aspects of home infusion therapy.
• Effectively plans and problem solves.
• Possesses good organizational and time-management skills.
• Dependable in attendance and job performance.
• Possesses the ability to multi-task and frequently change direction.
• Willingness to work a flexible schedule based on business needs
• Exceptional customer service skills
• Excellent interpersonal and communications skills
• Strong team player
• Commitment to company values
• Strong attention to detail
• Ability to work in fast- paced production environment